Recent Posts

What to do After a Flood

10/19/2018 (Permalink)

Following a flood event at your residence or business, your primary focus should be safety. After any major natural disaster such as a hurricane, flooding is often the most dangerous risk to human life and property. If your flood has been caused by infrastructure or equipment failure such as a hot water heater, a broken sump pump, or burst water pipe – locate the source of the leak to stop the surge of water from increasing. Following a natural disaster, do not enter your home until you are given permission by authorities. And even then, do so with extreme caution. Make sure all power is turned off, so you do not get electrocuted. You also need to be protected in case the standing water is contaminated.

What to Focus On

Always use caution and consider these issues while you assess your situation and damages:

* Is it safe to stay in the house?

* Electrical and “slip and fall” incidents are big concerns.

* Only attempt activities that are safe for you to undertake.

* Be careful while lifting saturated items as they can be very heavy.

Once It is Safe

Contact your insurance company as soon as possible. Once you have been assured it is safe to return to your home, you should photograph all damage so you have proof for your insurance company. Make sure you take pictures before removing the water, damage or debris. Also, make a written list of all damage and impact to share with your insurance company. Remember to be aware of any broadcasts relating to additional flood warnings or watches that would necessitate you retreating from your home. Just because the storm has passed does not mean the danger has.

Cleaning Up

To protect yourself from any contaminants in the water, you will want to wear rubber boots higher than the water, as well as gloves. If you can, try to drain and/or mop up the water. Dry out your home with fans, air conditioners, or dehumidifiers. Remove art objects and other valuables from the walls, mantles, and shelves for safe storage in a dry place. Prop furniture up off carpets using aluminum foil or wood blocks.

SERVPRO of Vigo County is a locally-owned and -operated leader in restoration and cleaning needs, so we are part of this community, too. We have the training, equipment and expertise to handle your restoration and cleaning needs following disasters and accidents that occur in your home or business. We offer 24-hour emergency service and are faster to any disaster. Call us at (812) 242-9611 when you need help getting your property back in order and looking its best. We are part of SERVPRO, a trusted leader in the restoration industry with over 1,700 franchises in the United States and Canada.

Common Causes of House Fires

10/15/2018 (Permalink)

House fires are devastating and often tragic to human and pet life, in addition to causing smoke and water damage to property. But house fires are traditionally caused by just a few very common scenarios, which means they are highly preventable. Make sure you and your family stay safe from the potential dangers of a house fire.

Major Culprits
In 2016, fire departments responded to a house fire every 90 seconds. Here are some of the leading causes of home fires:

  1. Cooking is the leading cause of home fires and home fire injuries. It is the second leading cause of home fire deaths. Unattended cooking is the primary cause of such fires and frying poses the greatest risk of fire.
  2. Smoking is the leading cause of home fire deaths and has been for decades. Smoking materials account for the fifth largest cause of house fires overall.


Always take extra precautions against these common causes of house fires to keep your home and family safe from harm:

  • Kitchen fires are most often started by grease from frying. When a pot or pan overheats and splatters grease, it can take virtually just seconds for a fire to erupt. Make sure combustible materials such as oven mitts, dish towels, and paper towels are not located near the stove or oven, where they can easily catch fire. Always have an operating fire extinguisher in the kitchen so you can effectively douse any flames before they get out of control. Never leave food cooking on a stove unattended.
  • Candles should never be left unattended. They should be kept in sturdy, heat-safe holders on a stable surface. They should be kept away from children, pets and any flammable materials like curtains, furniture, and carpeting. Also, they should not be located near an open window because a breeze could tip them over.
  • Electrical fires occur mostly during winter months and typical are caused by home-heating equipment or faulty electrical wiring in a home, particularly out-of-date systems. Make sure your heating equipment is clear of any combustible materials and in good working order. If you live in an older home, check with an electrician to make sure your system is up to code and the load demand is not too intense. Discard any frayed or old cords. Be particularly careful with space heaters and never leave them unattended while in operation.
  • Children are curious and can cause a fire by playing with matches or lighters. Make sure these items are safely stored well out of their reach. Only buy child-resistant lighters.
  • Smoking cigarettes is the leading cause of house fire fatalities. If you smoke inside your home, use a large and deep tray that is cleaned daily. A smoking cigarette butt can be left smoldering for hours before igniting a fire. Never smoke in bed or when tired and never leave a lit cigarette unattended.

Fire Prevention Week
The devastating Great Chicago Fire of 1911, that caused 250 deaths, led to the creation of the annual Fire Prevention Week from October 3rd to 9th. Sponsored by the National Fire Prevention Association, this week helps to raise awareness of fire safety and prevention. Take some time to brush up on your fire education during the month of October.

If Your Home is on fire, families should have an emergency plan in place, with all members on board, with a planned escape route. If there is an active fire in your home that has not been immediately controlled, everyone should exit the home immediately. Call 911 once you are clear of the structure. Under no circumstances should you re-enter a burning home. Wait for emergency personnel to arrive and allow them to do what they are trained to do.

SERVPRO of Vigo County is a locally-owned and -operated leader in restoration and cleaning needs, so we are part of this community, too. We have the training, equipment, and expertise to handle your restoration and cleaning needs following disasters and accidents that occur in your home and business. We offer 24-hour emergency service and are faster to any disaster. Call us at (812) 242-9611 when you need help getting your property back in order and looking its best. We are part of SERVPRO, a trusted leader in the restoration industry with over 1,700 franchises in the United States and Canada.

Leaky Ceiling

8/1/2018 (Permalink)

Water Damage Leaky Ceiling Pipe burst in the ceiling

After receiving the call from the homeowner stating that their ceiling in their downstairs bedroom was leaking, we found out shortly after showing up that their upstairs toilet was leaking from a cracked pipe.

Homeowner stated that after hearing there was way more damage than a leaking ceiling I was worried about what I would be left with. After talking with our water technician and him reassuring her that everything would be taken care she was at relief leaving the problem in our hands.

The homeowner was very pleased by everything that was done from the time they called to the time it was finished. They stated that "everything was fantastic and made the process so much easier. I would highly recommend SERVPRO of Vigo County to anyone having to go through this situation. They were a GREAT help!

Storms Rolled Through

7/31/2018 (Permalink)

Storm Damage Storms Rolled Through After demo cleanup

After a cluster of storms rolled through Riley on a Saturday there were many homes and businesses that were affected with damage. A lot of that damage was roofs causing water to be able to intrude the home.

In this case there was so much rain that water was able to penetrate into the house through small foundation cracks. These homeowners were not aware of their storm damage because they were gone on vacation. It took seven days before anyone knew there was damage inside the home.

Our crews were on site and ready to get to work. 

1. Stabilize the area

2. Assess the damage

3. Extract the water

4. Remove wet material

5. Set drying Equipment

Once the structure is dry our crews will work with you and your insurance company to determine the next step.

Water disaster 2018 in Vigo County

7/31/2018 (Permalink)

Commercial Water disaster 2018 in Vigo County Kitchen of a Vigo church after removing the damaged flooring.

When arriving for church on Sunday, this Vigo church's congregation was in for a big surprise. They stood in aww as water gushed from the kitchen when they opened the door.

After our crews arrived on site and were able to assess the damage and create a scope of work, the customer gave us the go ahead to get started on the work.

There is a technique in water damage restoration and our crews are highly trained in them. 

1. The water removal process begins almost immediately and removes the majority of the water. We use powerful vacuum units to quickly remove the water.

2. We then set air movers and dehumidifiers for proper drying. We go by the drying standards IICRC to ensure that properties are properly dry.

Our goal is to prevent secondary damage in all situations.

Incoming Water from Ceiling

7/31/2018 (Permalink)

Water Damage Incoming Water from Ceiling Water removal in the hallway

After a severe thunderstorm passed through Spring Hill, water poured in to the roof of this residence. The wind had torn off shingles and allowed rain water to flood into the home. 

The entire upstairs of this residence including the walls, ceiling, and floor sustained large amounts of water.  We were able to get on site to being immediately extracting all of the standing water.

The hardwood was saturated beyond repair and the ceiling had collapsed leaving drywall and insulation debris scattered everywhere. After several days of drying and cleaning SERVPRO of Vigo County was at a point that repairs could begin.

It's never fun when disaster strikes, but we are always here to get your home or business back to pre-existing condition.

Water Pipe Gone Crazy in New Goshen Home

7/31/2018 (Permalink)

Water Damage Water Pipe Gone Crazy in New Goshen Home Fixed pipe under sink

After a small piece ruptured from this kitchen sink causing water to flow through this homeowners house, our office was contacted after hours.

A plumber was on the way to fix the pipe and the local Insurance Agent recommended that the customer call us here at SERVPRO of Vigo County to do the water damage cleanup.

We were able to get water extracted, removed the toe kick from the cabinets to allow air flow and then set drying equipment.

Our team works closely with local agents and adjusters to assure that homeowners are taken care of as soon as possible so that their lives are as minimally impacted as possible.

This homeowner was very pleased at how quickly we responded and even asked us to do the repairs after the structure was dry.

How do you stop a chimney fire?

7/30/2018 (Permalink)

Fire Damage How do you stop a chimney fire? Chimney Fire in Terre Haute

Chimney fires happen when there is too much buildup in the chimney. The buildup will begin to burn causing fire to come out the top and push smoke into the house. 

How do you stop a chimney fire?

Cleaning out the chimney using a wire brush or hiring a chimney sweep during the warm seasons is the best way to keep fires out of the chimney and out of your home.

The homeowner put out the chimney fire with a fire extinguisher. They were left with dust covering the home and contents.

The home owner was at a devastating loss and didn't think his home could be restored back to new.

SERVPRO of Vigo County came in to restore his home to "Like it never even happened." The customer stated that he was very impressed with the management team and trust worthiness.

Why does mold grow on a water damage?

7/30/2018 (Permalink)

Mold Remediation Why does mold grow on a water damage? Mold restoration in Vigo County

Mold will grow where there is water present. In this case it was from a leaking shower. The mold showed up and the homeowner was very worried.

A leaking shower caused this bathroom and bedroom to be completely restored. After finding out their shower was leaking behind the wall and there was visible growth the homeowner was devastated and did not think her home of 45 years could be restored.

Removing Mold and Restoring Homes

We removed all the moldy materials from the home and replaced the damaged parts with new materials.

At the end of the restoration the homeowner stated:"I am so glad I had SERVPRO of Vigo County come out and get things taken care of. They were all a very friendly bunch of hardworking guys."

Our Highly Trained Restoration Specialists can restore your Terre Haute Building or Facility

7/30/2018 (Permalink)

SERVPRO of Vigo County is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Vigo County

SERVPRO of Vigo County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.