Recent Commercial Posts

Water disaster 2018 in Vigo County

7/31/2018 (Permalink)

Commercial Water disaster 2018 in Vigo County Kitchen of a Vigo church after removing the damaged flooring.

When arriving for church on Sunday, this Vigo church's congregation was in for a big surprise. They stood in aww as water gushed from the kitchen when they opened the door.

After our crews arrived on site and were able to assess the damage and create a scope of work, the customer gave us the go ahead to get started on the work.

There is a technique in water damage restoration and our crews are highly trained in them. 

1. The water removal process begins almost immediately and removes the majority of the water. We use powerful vacuum units to quickly remove the water.

2. We then set air movers and dehumidifiers for proper drying. We go by the drying standards IICRC to ensure that properties are properly dry.

Our goal is to prevent secondary damage in all situations.

Our Highly Trained Restoration Specialists can restore your Terre Haute Building or Facility

7/30/2018 (Permalink)

SERVPRO of Vigo County is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Vigo County

SERVPRO of Vigo County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Steps of the Troubleshooting Process for Sprinkler Malfunctions

6/21/2018 (Permalink)

The landscaping at your commercial property in Terre Haute, IN, often makes the first impression on clients entering the building. Keeping your irrigation system working properly is therefore vital to maintaining your company’s image. Broken sprinklers can be detrimental to the plants they’re designed to care for. If left unchecked, they can also cause flooding problems for which you will need to hire a water mitigation specialist to handle. When sprinklers malfunction, there are several steps you can go through to determine what the underlying cause may be.

1. Determine Type of Problem.

Irrigation problems tend to fall within two main categories. Hydraulic problems are the result of an issue with the way the equipment works. They may be due to a cut pipe, debris in the line or a technical problem with one or several of the sprinkler heads. Electrical problems have to do with getting power to the components that need it. Checking the timer or making sure the irrigation system is fueled from a working outlet can be some of the first things you do when you suspect that the problem is electrical.

2. Determine Scope of Problem.

Is your whole system out, or is it just malfunctioning in one zone? If, for example, pressure is low in one zone, a pipe in that zone could be clogged. If, however, it is low everywhere, the problem is probably closer to the main source. Determining how large the problem is can help you narrow down the causes quickly.

3. Determine Cause of Problem.

Any number of things can cause irrigation issues. If some of the components are poor or worn out, you are likely to experience leaks. If a rock is blocking the water’s path, the system has to work harder to get the flow to the sprinkler. It is a good idea to contact a qualified professional to help you determine the cause if it’s not immediately evident.

Finding the cause of a problem with your irrigation system is important. It can help you keep your landscaping beautiful and your building safe from external flooding.

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Creating a Business Continuity Plan

6/16/2018 (Permalink)

Protecting your business from a natural disaster requires that you take the necessary steps to prepare your workplace and your workforce. Could you access copies of your critical business documents, insurance papers, and financial information after major flooding? Would you know how to start up again after disabling storm damage? Creating a business continuity plan is vital to ensure the longevity of your company. Here are some basic steps to start a plan:

• Complete and document an analysis of a potential issues.
• Document what would be required to recover core business processes.
• Identify a team of your employees who would manage if your business were to be interrupted.
• Develop relocation plans and document recovery procedures.
• Hold training and practice exercises.
• Create and test emergency communication plans.

Recovery Strategies.

When creating a continuity plan to address damage, consider full-loss and partial-loss scenarios. How long can you run your business if you don’t have access to a building? Does your staff have the ability to work from home or from another location? Document your recovery strategy, and include manual workarounds to plan for technology or machinery loss. Here are some things to review and consider:

• Increasing production at other locations (if applicable)
• Use of third-party vendors to cover gaps
• Telecommuting
• Use of another location
• Prioritization of workflow to complete critical deliverables

Flood Insurance.

An important component of a recovery plan is flood insurance, which can offer compensation for repairs that result from flood damage. Flood insurance may be available for business owners through the National Flood Insurance Program.


The final step in your Terre Haute, IN, business continuity plan is knowing who to call for help with cleanup. Reach out to a local, professional, clean-up crew, and look for one that is available on call and has relationships with insurance providers.

If a disaster hits your workplace and you suffer storm damage as a result, don’t be caught unprepared. Put together a plan for continuity in advance and get back to business as soon as possible.

For more information, please visit us at

Is Smoke Damage a Covered Loss?

5/21/2018 (Permalink)

Smoke damage is usually a covered loss in many commercial property insurance policies. Even if the fire that led to smoke or soot damage in your property in Terre Haute, IN occurred in an adjacent business, your insurance should still pay out when you have smoke cleaning performed. If you want to eliminate all traces of smoke in your business or property, here are three steps that you can take to have the air quality restored.

1. Check with your insurer. Some commercial property insurance policies include coverage for damage caused by smoke. Other policies may not have this coverage. Before you schedule commercial cleaning or remediation services, you should check with your insurance provider and make sure that they will cover most, if not all of the cleaning costs with the company that you are considering to hire.

2. Schedule a smoke damage consultation. A consultation with a restoration company that specializes in cleaning up smoke can help you determine the extent of the cleaning process. Experts can inspect your business or commercial property and come up with a plan that will get rid of every trace of smoke or soot damage.

3. Have smoke cleaning performed in and around the property. Smoke cleanup may involve dry or wet cleaning of hard non-porous surfaces and the use of a machine such as an industrial air scrubber, thermal fogger, or an ozone or hydroxyl generator. Each of these machines has different requirements in terms of whether or not evacuation is necessary, side effects, and the duration of the cleaning process.

If you have recently experienced smoke damage in a commercial property located in Terre Haute, IN, you should start the cleanup process by asking your insurance company about your options. Once you know which restoration companies and services are covered by your commercial property policy, you can make the best decisions regarding restoration.

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Tips for Performing a Successful Fire Drill at Work

3/19/2018 (Permalink)

While you may have experienced your first fire drill at your local school in Terre Haute, IN, that doesn’t mean your emergency escape learning is complete — nor is that of your employees. Implementing a proper emergency drill system within your workplace can drastically reduce the likelihood of a casualty or injury when an actual disaster does strike your building. To build a proper drill experience, you’ll need to:

• Assign specific tasks and roles to each employee taking part beforehand
• Go over your escape plans verbally on a regular basis
• Create and enforce accountability procedures during each drill
• Identify the location and use of emergency equipment (fire extinguishers, first aid kits, etc.)

Assigning Tasks

While evacuation may seem easy enough, there are always going to be snags that need to be addressed to keep things running smoothly. For example, if any of your employees are physically disabled, they may need extra assistance with an evacuation, which should be addressed during your drill. Upon creating your fire drill plan, identify any potential complications and assign one of your staff members to take care of the issue specifically during the evacuation.

Creating Reminders

It’s not enough to go over your emergency plan once and then simply expect employees to remember all the details. That’s specifically why drills are so important. However, even with drills, it’s worthwhile to hold bimonthly meetings to review safety information, create handouts for your employees to keep at their desks, etc. It might seem like overkill, but such reminders are the best way to help your staff remember the plan in times of real trouble as well as drills.

Reinforcing Actions

After your drills, give rewards to those who’ve completed their roles reliably, and for getting to the indicated meeting space calmly and on time. This shows that you take fire safety in your workplace seriously and that drills are a crucial part of your preparation plan that are not to be taken lightly.

Fire drills are more than an excuse to get in a little exercise on the job. Performing one correctly now and again helps to enforce fire safety in the workplace unlike anything else.

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