Recent Posts

Why SERVPRO? Because carpet stinks, but don't worry...we can help!

3/23/2021 (Permalink)

Have you ever been sniffing around wondering where a certain smell is coming from? Then you realize it is coming from your carpet. If your carpet has a bad smell, consider these possibilities, it may require a professional carpet cleaning. Once you find the source of your carpet odor, you can decide the best treatment. 

  • Moisture or dampness
    • Oftentimes moisture can be trapped in the carpet and carpet pad leading to a musty odor. This can be caused by humidity, spills, potted plants dripping on them.
    • A flood in a finished basement can cause carpet odor. If the situation is not handled properly, continued moisture exposure can cause mildew and mold growth.
  • Pet odor
    • When pets use your carpet as a bathroom, the smell can really linger around.
    • The smell of pet urine can sometimes return even after a carpet cleaning. This is due to the gases released by the bacteria that are digesting the urine.
    • The best solution for eliminating pet odors are dry carpet cleaning treatments or treatments that use enzymatic odor removal products.
  • Cigarette smoke
    • If someone smokes inside the home, the carpet can hold in the cigarette smoke odor.
    • While the person living there may not notice the smell, but visitors will.
    • A professional carpet cleaning is suggested to remove the smell, but if the smoking was excessive, the carpet may need to be replaced.
  • Old age
    • Carpeting is made from fibers that break down over time.
    • Carpet cleaning can't remove the old, musty smell from the carpet. It needs to be replaced.
    • Along with smell, old carpets start to release dust contributing to indoor allergies.
  • Food and drink spills
    • Any food or drink spills on carpet can lead to odors.
    • Professional carpet cleaning is best to remove the smell.

Basement soaked? SERVPRO can help!

3/23/2021 (Permalink)

Basements can become wet and humid during the warmer spring months. Unfortunately, moisture promotes mildew and mold growth. As such, it is important to keep your basement dry. Here are some ways you can avoid a musty, damp basement.

Slope the Ground Away From Your Foundation

One of the tips for helping to keep your basement dry is to make sure the ground around the exterior of your home slopes or is graded away from your foundation. If the slope is toward the basement, water can flow through the foundation and into your basement.

Place Rocks and Gravel Around Your Foundation

Another tip to help keep your basement dry is to place rocks or gravel around the base or foundation of your home. Rocks or gravel help to absorb water, preventing excess water from seeping into your basement. If you have a large amount of water, consider installing a French drain system around your home.

Install Gutters and Downspouts Around Your Home

Installing gutters and downspouts around your home can also help to keep your basement dry. Gutters help catch water flowing from the roof and guide it away from your home. This prevents water from falling off the roof and landing on the surface area directly adjacent to your foundation.

Paint Your Basement With Water Resistant Paint

A water-resistant paint can be painted on the interior walls of your basement. This helps prevent water from seeping through your walls and making its way into your basement.

Keep Humidity Down By Using a Dehumidifier

Dehumidifiers are great appliances for keeping humidity low in a basement. A dehumidifier can effectively reduce the amount of moisture in the air, which will prevent mold and mildew growth.

Vent All Appliances Outside

Lastly, make sure all of your appliances vent outside. As appliances vent, they produce hot air. When this hot air comes into contact with cool air in your basement, condensation can form. Venting your appliances outside prevents this from happening, keeping your basement dry.

Keeping your basement dry will not only reduce mold and mildew but will also make it a safer area whether you use it for storage or as a family-gathering area. When water intrudes your property, mold can accumulate in as little as 48 hours. If your basement is already wet or you notice mold or mildew growth, you need a professional to help you with clean-up. At SERVPRO of Vigo County & Clay, Parke, Sullivan, & Vermillion Counties , we use advanced water damage inspection and extraction equipment to help find the moisture and remove it as quickly as possible. Call us at 812-242-9611 to get started today. 

Ask The Experts: How do I get rid of the effects of fire damage?

3/12/2021 (Permalink)

After a fire, everything in your home may smell like smoke. Many textiles and materials absorb the odor, which can make it hard to remove. When possible, air out your home for as long as possible as quickly after the fire to allow as much of the smoke smell to dissipate on its own. After that, there are some steps to take to remove the smoke smell from specific materials.

From Clothing

The key to removing a smoky smell from your clothing is to act quickly. The quicker you act, the more successful you will be. First, soak the clothing in warm water with laundry detergent or white vinegar. Allow the clothes to sit overnight. The detergent or vinegar will work to neutralize the smell. Once the smell has been removed, wash and dry the clothing. Do not wash or dry the clothing until you are sure the scent has been removed, as it can set in the smell.

From Flooring

Flooring, including carpet, wood and tile, can all absorb smoke after a fire. The best way to properly clean your flooring is to call in a professional. A professional fire restoration company can work to restore your flooring and clean it, as can a carpet cleaner or tile cleaner. Hot water extraction is usually the best method for removing soot and scents.

From Your Walls

Unfortunately, after a fire, your walls can have a smoke scent that lingers. A professional should be called in, as removing the scent is not always easy. In some cases, the scent may actually be trapped in the insulation housed behind the wall. In other cases, the scent may be so embedded in the drywall that replacing the drywall is the best option. If the scent is faint and the drywall is in good condition, painting the drywall may help to remove the scent.

After a fire, it is well worth it to hire a fire damage specialist to come in and complete the cleanup process. Here at SERVPRO of Vigo County, we are committed to helping those who have gone through a fire get their home back. We can help with water damage cleanup, fire restoration and removal of soot and smoke smells. Call us now at (812) 242-9611 to get started.

When soap becomes an issue, or, scrub a dub dub, thanks for all the suds!

3/12/2021 (Permalink)

If you are not paying attention, you may add more soap to your dishwasher than needed. When this happens, suds may begin to emerge from your dishwasher and can overflow into your kitchen. Both the suds and the water can cause water damage if you do not act quickly to stop the problem and clean it up. Here are the steps you should take if your dishwasher begins to overflow.

Step 1: Stop the Dishwasher

It may sound obvious, but the first thing you should do if your dishwasher is overflowing is to stop the dishwasher. Try and stop the dishwasher using your controls, rather than opening the dishwasher.

Step 2: Place Towels on the Floor

The next thing you should do is place towels on the floor. Soak up the excess moisture that is already present. Then lay a dry layer of towels down because more water will leak out once you open the dishwasher.

Step 3: Control the Soap

Once you have a dry layer of towels in place, open your dishwasher. Be ready for water and suds to stream out. You can pour salt over the foam and suds to help control them. If salt does not work, place ice cubes on the foam and let it melt. As it melts, the foam will too.

Step 4: Clean the Dishwasher

Once all the foam is gone from the dishwasher, run a quick rinse cycle. This rinses salt and excess soap residue from your dishwasher. Pay close attention to the dishwasher as it is rinsing. If an excess amount of foam begins to form and overflow from the dishwasher again, you will want to repeat step 3.

Step 5: Clean the Kitchen

As the quick rinse cycle is running, clean your kitchen. Take the time to properly dry and wipe down any surface that got wet. If there is an excess amount of water present, consider opening your windows or using a fan to dry the area thoroughly.

Unfortunately, you may not have been around when your dishwasher overflowed. Your cabinets, flooring and drywall may have sustained water damage if there is foam and water all over your kitchen. A water damage professional should be called in to remove water, prevent mold growth and repair anything that is water logged. Here at SERVPRO of Vigo County, we can help you with damage caused by your overflowing dishwasher. Call us now at (812) 242-9611 to get started.

Ask The Experts: Speed Matters When It Comes To Water Damage

11/30/2020 (Permalink)

Flooding and water emergencies don't wait for regular business hours and we are here to help!  SERVPRO of Vigo provides emergency cleaning and restoration services 24 hours a day 7 days a week, including all holidays.

Leaks from the piping, roof and other water sources can cause water damages that can go unnoticed for weeks, even months.  Attempting to clean up water from a leak can lead to further damage and contamination if not handled properly.  SERVPRO of Vigo County is trained and is equipped with a full line of cleanup and restoration services to handle water damage caused by leaks and excessive moisture.  SERVPRO can and will help you protect your business and property from further damage and get you back to normal business functions.

Do you have a mold problem? We at SERVPRO of Vigo, Clay, Sullivan, Parke, and Vermillion County can help! We are Mold Remediation Approved and have trained and experienced technicians that will arrive quickly and start the water extraction process almost immediately.  An immediate response helps to minimize the damage and restoration cost. We are faster to your disaster and are here to help make things "Like it never even happened."

When it comes to sump pumps, SERVPRO is the expert!

11/27/2020 (Permalink)

Many people are not aware of the problems that will arise if their sump pump is not working properly. There are also many people that do not know how to test their sump pump. Here is some information regarding sump pump maintenance.

Sump pumps are more active during heavy rains or storms. Depending on where you live, your sump pump will run more or less. Sump pumps should be checked at least once a year because of the chance for many periods of heavy rain and thunderstorms.

Here are some steps to check your sump pump:

1. Slowly fill the pit where the sump pump is with water. Watch for the float to rise, which would cause the pump to activate. Once the pump activates, make sure the water is drained from the pit.

2. If you have a backup pump, you can test it the same way. Make sure the first pump is unplugged first. 

A normal pump will cost you between $150 and $300 to replace if need be. It is better to spend this money than to deal with the mess left behind if the pump fails.  The average cost of water damage due to sump pump failure will be between $2,500 and $15,000. 

Test your sump pump regularly. It is similar to changing the filters on your furnace or changing the batteries in your smoke detectors.

If disaster does strike, give SERVPRO of Vigo County a call! We are faster to any disaster and we will make things "Like it never even happened."

Check out our reviews and more information on GoogleFacebookYelpAngie's List, and the Better Business Bureau.

Ask The Experts: What To Do When It Comes To Smoke And Soot Damage

11/17/2020 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allow us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

SERVPRO Tips: Best Practices To Prevent Laundry Room Fires

11/11/2020 (Permalink)

While the kitchen is the most common room for house fires, dryer fires are another common problem. The heating of the dryer combined with lint build-up can cause your dryer to burst into flames. A lint fire is scary, but there are steps that can be taken to prevent it.

Safety First

It's important to realize that even when the lint is properly cleaned from your dryer, there is still a chance of a dryer fire. For this reason, you should never run your dryer:

  • When you are sleeping
  • When you are not home
  • When you are going to be outdoors

Leaving your dryer unattended can cause the fire to spread further, which can cause extensive damage. In addition, unplug your dryer before you start cleaning out the lint.

Vacuum Out the Lint Screen and Dryer

You probably already clean out your lint screen every time you start a new load. However, a lot of lint can get past the screen, and eventually lead to a lint fire. Take your vacuum attachment and clean underneath and around the lint screen the best you can. Refer to your owner's manual to see how to safely vacuum out the inside of your dryer.

Cleaning Out the Hose

Pull out any lint you can reach after removing the hose from the back of your dryer and the wall. If you can't reach it all, use a dryer vent snake to push it all the way through. In addition, check the pathway from the hole in the wall to the outside of your house. Use the snake to ensure that all of the lint is out of the vent.
These steps can help reduce your risk of a lint fire. You should do this at least once every six months, and more often if you do a lot of laundries. If you do experience a dryer fire, let your fire restoration experts do what needs to be done to clean up the mess.

Why SERVPRO? We are the business emergency plan experts

11/11/2020 (Permalink)

Your business may already have a contingency plan, but do you have everything included that you should? Formulating a complete evacuation plan may not be easy, but doing so can help protect you and your employees. Here are some things you may want to make sure are included.

1. Fire Extinguisher Locations

Making sure everyone knows where the fire extinguishers are located can save precious time during a fire. The extinguishers should be easy to locate and easily accessible during an emergency.

2. Building Exits

An important part of an evacuation plan is knowing where the nearest exits are from any point in the building. This will allow your staff to quickly and safely leave in the event of a fire. There should be at least two exit options from every point in case one path is blocked.

3. A Meeting Place

Another thing to include in your contingency plan is a safe meeting location. This should be outside and a safe distance from the building. All employees should gather here so they can be quickly accounted for.

4. Emergency Information

While 9-1-1 is the emergency number everyone should have memorized, there may be other numbers you want to keep track of. For example, emergency contact information for your employees. You may want to include a note in your plan about where this information is stored to ensure it’s accessible when needed.

5. Post-Fire Information

You may also want to include the location of insurance or cleanup numbers in your plan so it’s easily available after a fire occurs. Having the number of a trusted fire restoration service may make fire cleanup easier.

With these things included in your contingency plan, you can help ensure that your employees will be able to safely evacuate the building during a fire. Also including your emergency numbers will help ensure you know where they are when you need them.

Ask the experts: If your basement floods, will your insurance cover it?

10/20/2020 (Permalink)

Basement flooding is among the top reasons for homeowner’s insurance claims. If you’ve discovered a basement flood in your home, you suddenly have a long list of tasks to take care of to protect your property. It may help to understand whether you can expect insurance to pay for your damages.
Water damage is handled through two separate insurance sectors, depending on the source of the water. Many common causes of home flooding fall under the umbrella of your homeowner’s insurance, but there are exceptions.

Homeowner’s Insurance and Water Damage

Your conventional insurance will generally cover a portion of the water cleanup and restoration costs for a basement flood, as long as the water didn’t enter from outside the home, such as with rising floodwaters. These are among the scenarios that would likely be covered:

  • Broken or leaking water pipe
  • Leaking appliances, such as a washing machine or ice maker
  • Stormwater leaking through a damaged roof
  • Overflowing toilet
  • Overflowing bathtub or shower

It’s important to report the damage with your insurance agent right away if your basement has flooded. If your damage was caused by external water entering your home, you will need to look beyond your conventional policy.

Government Flood Insurance

A flood is defined as a temporary condition where usually dry land is inundated with water or mud. If your basement flood was caused by floodwater entering your home from ground level or below, a special government flood insurance policy would be required for coverage. Flood insurance is issued by the US Government, but your agent can help you purchase it or file a claim. If you are considering flood insurance, it may be useful to determine your level of flood risk. Your agent can refer you to an expert who can help assess your risk.
Researching insurance coverage options and finding out your flood risk level are important steps in food preparedness. If you experience water damage, it's a stressful time, and knowing which insurance entity to approach will move you one step closer to returning your home and your peace of mind to normalcy.

So give us a call! We are faster to any disaster and are here to help get you back to "Like it never even happened."