Recent Posts

How to Prepare for a Flood

11/12/2018 (Permalink)

Flooding is the most common natural disaster in the United States. In recent months, we have seen tragic and devastating flooding in southern states hit by hurricanes. This destruction happens so quickly, impacting not only property and nature, but also human life. While we cannot prevent natural disasters, we can prepare our families and properties for them. Having a plan in place and a planned evacuation route can help to minimize the impact of natural disasters. Your family should be aware of your plan, what their role is, and what to do if you become separated. Make sure you have flood insurance, particularly if you live in high-risk flood areas. Traditional homeowner’s insurance may not provide flood coverage.

Be Prepared to Remain in Your Home

If you remain in your home you need to take measures to protect your family and pets as well as the infrastructure and your belongings.

  • If you remain in your home, you need to prepare all the food, water and supplies you will need for at least a week’s time.
  • Follow local media for up-to-date information and heed emergency broadcasts
  • Store valuables that you cannot take with you in waterproof bags or containers on the second-story level of your residence.
  • Reduce the risk to your residence by unplugging and elevating utilities (such as portable heaters or air conditioners mounted close to the floor) as much as possible. For waterproof basements, be certain the sump pump is operational, clear debris from gutters and downspouts, and secure fuel tanks. Elevate or relocate furniture when possible. Make sure valuables and important documents are stored on the second story of your home.

If You Need to Depart Your Home

  • Keep a “go bag” of emergency supplies at the ready that you can grab at a moment’s notice containing food, clothing and supplies for your family for a minimum of 3 days.
  • Evacuate before floodwaters threaten your area
  • Have a planned evacuation route and follow directions from authorities
  • Do not enter flooded areas in a vehicle or on foot, as both can easily be swept away in flash floods of only a few inches of water
  • Listen and follow emergency broadcast directions and alerts.

The Five Ps of Evacuation

Build your kit to depart you home with in case of emergency by considering the Five Ps of Evacuation:

  1. People - and if possible, pets or other animals
  2. Prescriptions along with medical equipment and devices
  3. Papers or digital copies of important documents, including your identification for all family members, and insurance information.
  4. Personal Needs – such as clothing, food, water, cash, digital devices, chargers and cash
  5. Priceless Items –irreplaceable things such as family photos and heirlooms

Emergency Notifications

Listen to and heed all emergency notifications from the National Weather Service and local authorities. Know the difference between what they mean:

  1. Flood Watch – means flooding is possible and you should be prepared to evacuate to higher ground upon short notice.
  2. Flood Warning – means flooding is occurring or is imminent. If advised to evacuate, do so immediately.
  3. Flash Flood Watch – means flash flooding is possible. You should leave or be prepared to leave on short notice.
  4. Flash Flood Warning – means a flash flood is occurring or about to happen. Seek higher ground immediately.

Don’t wait until your family is in a crisis situation and facing an impending flood. Plan now, get prepared, and make sure your entire family understands the plan and the actions they may need to take to remain safe. Knowing your have prepared will help you rest easier and keep your family safe should an emergency scenario develop.

SERVPRO of Vigo County is a locally owned and operated leader in restoration and cleaning needs. so we are part of this community too. We serve local communities in the Terre Haute, Indiana, geographical location, so we are part of this community too. We have the training, equipment and expertise to handle your restoration and cleaning needs following disasters and accidents that occur in your home and business. We offer 24-hour emergency service and are faster to any disaster. Call us today at (812) 242-9611 when you need help in getting your property back in order and looking its best. We are part of SERVPRO, a trusted leader in the restoration industry with over 1,700 franchises in the United States and Canada.

Thanksgiving Kitchen Fire Safety Tips

11/5/2018 (Permalink)

As family and friends come together to celebrate the Thanksgiving holiday, food is, of course, a big focus. This yearly feast means kitchens are placed in overdrive. It’s a chaotic time that calls for being aware and alert, as Thanksgiving has the dubious distinction of being the peak day for home cooking fires. Make sure you and your loved ones, as well as your property, remain safe this holiday.

Steps You Can Take to Protect from Kitchen Fires

  • Be Proactive– by testing the batteries in all your smoke, fire and CO2 alarms to make sure they are operational. Keep your oven and stovetop clean and grease-free. Do not leave combustible materials like oven mitts or dishtowels near a hot oven or stove. Do not allow young children to get near stoves and ovens. Always have a fire extinguisher within arm’s reach in the kitchen.
  • Be Attentive – never leave cooking food on the stove unattended. If you have food in the oven and want to step into another room, make sure to set a timer. Keep pot and pan handles turned so they cannot be knocked over as people pass by. Keep electric appliance cords dangling off counters, along and with knives that could be grabbed by children. If you use candles, make sure they are kept well out of reach of children or breezes that could topple them over. Never leave them unattended. On more hectic holidays, consider using battery-powered candles to keep everyone safe and sound. If food ignites, throw baking soda on it or cover it with a pot cover.

Be Cautious When Deep-Frying a Turkey

Some people claim to like the taste of deep-fried turkey better than the more traditional oven cook. If you chose to cook your turkey this way, make sure to follow safety measures.

If a fire starts in your home, quickly call 911, after you and your family members and pets have safely evacuated. Do not return to the dwelling for any reason. Let the professionals take it from there when they arrive.

SERVPRO of Vigo County is a locally owned and operated leader in restoration and cleaning needs. so we are part of this community too. We serve local communities in the Terre Haute, Indiana, geographical location, so we are part of this community too. We have the training, equipment and expertise to handle your restoration and cleaning needs following disasters and accidents that occur in your home and business. We offer 24-hour emergency service and are faster to any disaster. Call us today at (812) 242-9611 when you need help in getting your property back in order and looking its best. We are part of SERVPRO, a trusted leader in the restoration industry with over 1,700 franchises in the United States and Canada.

What to do After a Flood

10/19/2018 (Permalink)

Following a flood event at your residence or business, your primary focus should be safety. After any major natural disaster such as a hurricane, flooding is often the most dangerous risk to human life and property. If your flood has been caused by infrastructure or equipment failure such as a hot water heater, a broken sump pump, or burst water pipe – locate the source of the leak to stop the surge of water from increasing. Following a natural disaster, do not enter your home until you are given permission by authorities. And even then, do so with extreme caution. Make sure all power is turned off, so you do not get electrocuted. You also need to be protected in case the standing water is contaminated.

What to Focus On

Always use caution and consider these issues while you assess your situation and damages:

* Is it safe to stay in the house?

* Electrical and “slip and fall” incidents are big concerns.

* Only attempt activities that are safe for you to undertake.

* Be careful while lifting saturated items as they can be very heavy.

Once It is Safe

Contact your insurance company as soon as possible. Once you have been assured it is safe to return to your home, you should photograph all damage so you have proof for your insurance company. Make sure you take pictures before removing the water, damage or debris. Also, make a written list of all damage and impact to share with your insurance company. Remember to be aware of any broadcasts relating to additional flood warnings or watches that would necessitate you retreating from your home. Just because the storm has passed does not mean the danger has.

Cleaning Up

To protect yourself from any contaminants in the water, you will want to wear rubber boots higher than the water, as well as gloves. If you can, try to drain and/or mop up the water. Dry out your home with fans, air conditioners, or dehumidifiers. Remove art objects and other valuables from the walls, mantles, and shelves for safe storage in a dry place. Prop furniture up off carpets using aluminum foil or wood blocks.

SERVPRO of Vigo County is a locally-owned and -operated leader in restoration and cleaning needs, so we are part of this community, too. We have the training, equipment and expertise to handle your restoration and cleaning needs following disasters and accidents that occur in your home or business. We offer 24-hour emergency service and are faster to any disaster. Call us at (812) 242-9611 when you need help getting your property back in order and looking its best. We are part of SERVPRO, a trusted leader in the restoration industry with over 1,700 franchises in the United States and Canada.

Common Causes of House Fires

10/15/2018 (Permalink)

House fires are devastating and often tragic to human and pet life, in addition to causing smoke and water damage to property. But house fires are traditionally caused by just a few very common scenarios, which means they are highly preventable. Make sure you and your family stay safe from the potential dangers of a house fire.

Major Culprits
In 2016, fire departments responded to a house fire every 90 seconds. Here are some of the leading causes of home fires:

  1. Cooking is the leading cause of home fires and home fire injuries. It is the second leading cause of home fire deaths. Unattended cooking is the primary cause of such fires and frying poses the greatest risk of fire.
  2. Smoking is the leading cause of home fire deaths and has been for decades. Smoking materials account for the fifth largest cause of house fires overall.


Always take extra precautions against these common causes of house fires to keep your home and family safe from harm:

  • Kitchen fires are most often started by grease from frying. When a pot or pan overheats and splatters grease, it can take virtually just seconds for a fire to erupt. Make sure combustible materials such as oven mitts, dish towels, and paper towels are not located near the stove or oven, where they can easily catch fire. Always have an operating fire extinguisher in the kitchen so you can effectively douse any flames before they get out of control. Never leave food cooking on a stove unattended.
  • Candles should never be left unattended. They should be kept in sturdy, heat-safe holders on a stable surface. They should be kept away from children, pets and any flammable materials like curtains, furniture, and carpeting. Also, they should not be located near an open window because a breeze could tip them over.
  • Electrical fires occur mostly during winter months and typical are caused by home-heating equipment or faulty electrical wiring in a home, particularly out-of-date systems. Make sure your heating equipment is clear of any combustible materials and in good working order. If you live in an older home, check with an electrician to make sure your system is up to code and the load demand is not too intense. Discard any frayed or old cords. Be particularly careful with space heaters and never leave them unattended while in operation.
  • Children are curious and can cause a fire by playing with matches or lighters. Make sure these items are safely stored well out of their reach. Only buy child-resistant lighters.
  • Smoking cigarettes is the leading cause of house fire fatalities. If you smoke inside your home, use a large and deep tray that is cleaned daily. A smoking cigarette butt can be left smoldering for hours before igniting a fire. Never smoke in bed or when tired and never leave a lit cigarette unattended.

Fire Prevention Week
The devastating Great Chicago Fire of 1911, that caused 250 deaths, led to the creation of the annual Fire Prevention Week from October 3rd to 9th. Sponsored by the National Fire Prevention Association, this week helps to raise awareness of fire safety and prevention. Take some time to brush up on your fire education during the month of October.

If Your Home is on fire, families should have an emergency plan in place, with all members on board, with a planned escape route. If there is an active fire in your home that has not been immediately controlled, everyone should exit the home immediately. Call 911 once you are clear of the structure. Under no circumstances should you re-enter a burning home. Wait for emergency personnel to arrive and allow them to do what they are trained to do.

SERVPRO of Vigo County is a locally-owned and -operated leader in restoration and cleaning needs, so we are part of this community, too. We have the training, equipment, and expertise to handle your restoration and cleaning needs following disasters and accidents that occur in your home and business. We offer 24-hour emergency service and are faster to any disaster. Call us at (812) 242-9611 when you need help getting your property back in order and looking its best. We are part of SERVPRO, a trusted leader in the restoration industry with over 1,700 franchises in the United States and Canada.

Leaky Ceiling

8/1/2018 (Permalink)

Water Damage Leaky Ceiling Pipe burst in the ceiling

After receiving the call from the homeowner stating that their ceiling in their downstairs bedroom was leaking, we found out shortly after showing up that their upstairs toilet was leaking from a cracked pipe.

Homeowner stated that after hearing there was way more damage than a leaking ceiling I was worried about what I would be left with. After talking with our water technician and him reassuring her that everything would be taken care she was at relief leaving the problem in our hands.

The homeowner was very pleased by everything that was done from the time they called to the time it was finished. They stated that "everything was fantastic and made the process so much easier. I would highly recommend SERVPRO of Vigo County to anyone having to go through this situation. They were a GREAT help!

Storms Rolled Through

7/31/2018 (Permalink)

Storm Damage Storms Rolled Through After demo cleanup

After a cluster of storms rolled through Riley on a Saturday there were many homes and businesses that were affected with damage. A lot of that damage was roofs causing water to be able to intrude the home.

In this case there was so much rain that water was able to penetrate into the house through small foundation cracks. These homeowners were not aware of their storm damage because they were gone on vacation. It took seven days before anyone knew there was damage inside the home.

Our crews were on site and ready to get to work. 

1. Stabilize the area

2. Assess the damage

3. Extract the water

4. Remove wet material

5. Set drying Equipment

Once the structure is dry our crews will work with you and your insurance company to determine the next step.

Water disaster 2018 in Vigo County

7/31/2018 (Permalink)

Commercial Water disaster 2018 in Vigo County Kitchen of a Vigo church after removing the damaged flooring.

When arriving for church on Sunday, this Vigo church's congregation was in for a big surprise. They stood in aww as water gushed from the kitchen when they opened the door.

After our crews arrived on site and were able to assess the damage and create a scope of work, the customer gave us the go ahead to get started on the work.

There is a technique in water damage restoration and our crews are highly trained in them. 

1. The water removal process begins almost immediately and removes the majority of the water. We use powerful vacuum units to quickly remove the water.

2. We then set air movers and dehumidifiers for proper drying. We go by the drying standards IICRC to ensure that properties are properly dry.

Our goal is to prevent secondary damage in all situations.

Incoming Water from Ceiling

7/31/2018 (Permalink)

Water Damage Incoming Water from Ceiling Water removal in the hallway

After a severe thunderstorm passed through Spring Hill, water poured in to the roof of this residence. The wind had torn off shingles and allowed rain water to flood into the home. 

The entire upstairs of this residence including the walls, ceiling, and floor sustained large amounts of water.  We were able to get on site to being immediately extracting all of the standing water.

The hardwood was saturated beyond repair and the ceiling had collapsed leaving drywall and insulation debris scattered everywhere. After several days of drying and cleaning SERVPRO of Vigo County was at a point that repairs could begin.

It's never fun when disaster strikes, but we are always here to get your home or business back to pre-existing condition.

Water Pipe Gone Crazy in New Goshen Home

7/31/2018 (Permalink)

Water Damage Water Pipe Gone Crazy in New Goshen Home Fixed pipe under sink

After a small piece ruptured from this kitchen sink causing water to flow through this homeowners house, our office was contacted after hours.

A plumber was on the way to fix the pipe and the local Insurance Agent recommended that the customer call us here at SERVPRO of Vigo County to do the water damage cleanup.

We were able to get water extracted, removed the toe kick from the cabinets to allow air flow and then set drying equipment.

Our team works closely with local agents and adjusters to assure that homeowners are taken care of as soon as possible so that their lives are as minimally impacted as possible.

This homeowner was very pleased at how quickly we responded and even asked us to do the repairs after the structure was dry.

How do you stop a chimney fire?

7/30/2018 (Permalink)

Fire Damage How do you stop a chimney fire? Chimney Fire in Terre Haute

Chimney fires happen when there is too much buildup in the chimney. The buildup will begin to burn causing fire to come out the top and push smoke into the house. 

How do you stop a chimney fire?

Cleaning out the chimney using a wire brush or hiring a chimney sweep during the warm seasons is the best way to keep fires out of the chimney and out of your home.

The homeowner put out the chimney fire with a fire extinguisher. They were left with dust covering the home and contents.

The home owner was at a devastating loss and didn't think his home could be restored back to new.

SERVPRO of Vigo County came in to restore his home to "Like it never even happened." The customer stated that he was very impressed with the management team and trust worthiness.