Recent Water Damage Posts

Basement soaked? SERVPRO can help!

3/23/2021 (Permalink)

Basements can become wet and humid during the warmer spring months. Unfortunately, moisture promotes mildew and mold growth. As such, it is important to keep your basement dry. Here are some ways you can avoid a musty, damp basement.

Slope the Ground Away From Your Foundation

One of the tips for helping to keep your basement dry is to make sure the ground around the exterior of your home slopes or is graded away from your foundation. If the slope is toward the basement, water can flow through the foundation and into your basement.

Place Rocks and Gravel Around Your Foundation

Another tip to help keep your basement dry is to place rocks or gravel around the base or foundation of your home. Rocks or gravel help to absorb water, preventing excess water from seeping into your basement. If you have a large amount of water, consider installing a French drain system around your home.

Install Gutters and Downspouts Around Your Home

Installing gutters and downspouts around your home can also help to keep your basement dry. Gutters help catch water flowing from the roof and guide it away from your home. This prevents water from falling off the roof and landing on the surface area directly adjacent to your foundation.

Paint Your Basement With Water Resistant Paint

A water-resistant paint can be painted on the interior walls of your basement. This helps prevent water from seeping through your walls and making its way into your basement.

Keep Humidity Down By Using a Dehumidifier

Dehumidifiers are great appliances for keeping humidity low in a basement. A dehumidifier can effectively reduce the amount of moisture in the air, which will prevent mold and mildew growth.

Vent All Appliances Outside

Lastly, make sure all of your appliances vent outside. As appliances vent, they produce hot air. When this hot air comes into contact with cool air in your basement, condensation can form. Venting your appliances outside prevents this from happening, keeping your basement dry.

Keeping your basement dry will not only reduce mold and mildew but will also make it a safer area whether you use it for storage or as a family-gathering area. When water intrudes your property, mold can accumulate in as little as 48 hours. If your basement is already wet or you notice mold or mildew growth, you need a professional to help you with clean-up. At SERVPRO of Vigo County & Clay, Parke, Sullivan, & Vermillion Counties , we use advanced water damage inspection and extraction equipment to help find the moisture and remove it as quickly as possible. Call us at 812-242-9611 to get started today. 

When soap becomes an issue, or, scrub a dub dub, thanks for all the suds!

3/12/2021 (Permalink)

If you are not paying attention, you may add more soap to your dishwasher than needed. When this happens, suds may begin to emerge from your dishwasher and can overflow into your kitchen. Both the suds and the water can cause water damage if you do not act quickly to stop the problem and clean it up. Here are the steps you should take if your dishwasher begins to overflow.

Step 1: Stop the Dishwasher

It may sound obvious, but the first thing you should do if your dishwasher is overflowing is to stop the dishwasher. Try and stop the dishwasher using your controls, rather than opening the dishwasher.

Step 2: Place Towels on the Floor

The next thing you should do is place towels on the floor. Soak up the excess moisture that is already present. Then lay a dry layer of towels down because more water will leak out once you open the dishwasher.

Step 3: Control the Soap

Once you have a dry layer of towels in place, open your dishwasher. Be ready for water and suds to stream out. You can pour salt over the foam and suds to help control them. If salt does not work, place ice cubes on the foam and let it melt. As it melts, the foam will too.

Step 4: Clean the Dishwasher

Once all the foam is gone from the dishwasher, run a quick rinse cycle. This rinses salt and excess soap residue from your dishwasher. Pay close attention to the dishwasher as it is rinsing. If an excess amount of foam begins to form and overflow from the dishwasher again, you will want to repeat step 3.

Step 5: Clean the Kitchen

As the quick rinse cycle is running, clean your kitchen. Take the time to properly dry and wipe down any surface that got wet. If there is an excess amount of water present, consider opening your windows or using a fan to dry the area thoroughly.

Unfortunately, you may not have been around when your dishwasher overflowed. Your cabinets, flooring and drywall may have sustained water damage if there is foam and water all over your kitchen. A water damage professional should be called in to remove water, prevent mold growth and repair anything that is water logged. Here at SERVPRO of Vigo County, we can help you with damage caused by your overflowing dishwasher. Call us now at (812) 242-9611 to get started.

Ask The Experts: Speed Matters When It Comes To Water Damage

11/30/2020 (Permalink)

Flooding and water emergencies don't wait for regular business hours and we are here to help!  SERVPRO of Vigo provides emergency cleaning and restoration services 24 hours a day 7 days a week, including all holidays.

Leaks from the piping, roof and other water sources can cause water damages that can go unnoticed for weeks, even months.  Attempting to clean up water from a leak can lead to further damage and contamination if not handled properly.  SERVPRO of Vigo County is trained and is equipped with a full line of cleanup and restoration services to handle water damage caused by leaks and excessive moisture.  SERVPRO can and will help you protect your business and property from further damage and get you back to normal business functions.

Do you have a mold problem? We at SERVPRO of Vigo, Clay, Sullivan, Parke, and Vermillion County can help! We are Mold Remediation Approved and have trained and experienced technicians that will arrive quickly and start the water extraction process almost immediately.  An immediate response helps to minimize the damage and restoration cost. We are faster to your disaster and are here to help make things "Like it never even happened."

When it comes to sump pumps, SERVPRO is the expert!

11/27/2020 (Permalink)

Many people are not aware of the problems that will arise if their sump pump is not working properly. There are also many people that do not know how to test their sump pump. Here is some information regarding sump pump maintenance.

Sump pumps are more active during heavy rains or storms. Depending on where you live, your sump pump will run more or less. Sump pumps should be checked at least once a year because of the chance for many periods of heavy rain and thunderstorms.

Here are some steps to check your sump pump:

1. Slowly fill the pit where the sump pump is with water. Watch for the float to rise, which would cause the pump to activate. Once the pump activates, make sure the water is drained from the pit.

2. If you have a backup pump, you can test it the same way. Make sure the first pump is unplugged first. 

A normal pump will cost you between $150 and $300 to replace if need be. It is better to spend this money than to deal with the mess left behind if the pump fails.  The average cost of water damage due to sump pump failure will be between $2,500 and $15,000. 

Test your sump pump regularly. It is similar to changing the filters on your furnace or changing the batteries in your smoke detectors.

If disaster does strike, give SERVPRO of Vigo County a call! We are faster to any disaster and we will make things "Like it never even happened."

Check out our reviews and more information on GoogleFacebookYelpAngie's List, and the Better Business Bureau.

Ask the experts: If your basement floods, will your insurance cover it?

10/20/2020 (Permalink)

Basement flooding is among the top reasons for homeowner’s insurance claims. If you’ve discovered a basement flood in your home, you suddenly have a long list of tasks to take care of to protect your property. It may help to understand whether you can expect insurance to pay for your damages.
Water damage is handled through two separate insurance sectors, depending on the source of the water. Many common causes of home flooding fall under the umbrella of your homeowner’s insurance, but there are exceptions.

Homeowner’s Insurance and Water Damage

Your conventional insurance will generally cover a portion of the water cleanup and restoration costs for a basement flood, as long as the water didn’t enter from outside the home, such as with rising floodwaters. These are among the scenarios that would likely be covered:

  • Broken or leaking water pipe
  • Leaking appliances, such as a washing machine or ice maker
  • Stormwater leaking through a damaged roof
  • Overflowing toilet
  • Overflowing bathtub or shower

It’s important to report the damage with your insurance agent right away if your basement has flooded. If your damage was caused by external water entering your home, you will need to look beyond your conventional policy.

Government Flood Insurance

A flood is defined as a temporary condition where usually dry land is inundated with water or mud. If your basement flood was caused by floodwater entering your home from ground level or below, a special government flood insurance policy would be required for coverage. Flood insurance is issued by the US Government, but your agent can help you purchase it or file a claim. If you are considering flood insurance, it may be useful to determine your level of flood risk. Your agent can refer you to an expert who can help assess your risk.
Researching insurance coverage options and finding out your flood risk level are important steps in food preparedness. If you experience water damage, it's a stressful time, and knowing which insurance entity to approach will move you one step closer to returning your home and your peace of mind to normalcy.

So give us a call! We are faster to any disaster and are here to help get you back to "Like it never even happened."

Water Damage Restoration: One of our specialties!

9/3/2020 (Permalink)

Water damage restoration is the act of responding immediately and using advanced equipment and techniques to remove the water quickly. SERVPRO professionals use innovative equipment to monitor and document the drying process to verify your property is dried properly and thoroughly. SERVPRO professionals have the tools and resources for faster and reliable service.

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO has specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business. At SERVPRO, no job is too big and no question is too small.  So when fire or water damage strikes your home or business, call on SERVPRO of Vigo County! We are faster to any disaster and are here to help get you back to "Like it never even happened."

Winter Water Woes

10/21/2019 (Permalink)

Winter can be freezing and snowy, or sometimes, it’s just rainy. But that does not mean that winter weather can’t still take a toll on your home and property. We at SERVPRO of Vigo County want to make sure you know the correct steps to take to prevent damages to your home and more importantly disruptions to your life. Ensure gutters are clean & secure, leaves & debris that accumulate damage gutters and can lead to roof problems & water damage. If winter and cold weather take their toll on your home, make sure to call the team with the knowledge and experience to make it “Like it never even happened.” 

SERVPRO of Vigo County specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. We can handle any size disaster! We are also faster to any disaster and are eager to take our decades of experience and put it to work for you! Give us a call today! 

SERVPRO can help repair your leaky ceiling

9/11/2019 (Permalink)

After receiving the call from the homeowner stating that their ceiling in their downstairs bedroom was leaking, we found out shortly after showing up that their upstairs toilet was leaking from a cracked pipe.

Homeowner stated that after hearing there was way more damage than a leaking ceiling I was worried about what I would be left with. After talking with our water technician and him reassuring her that everything would be taken care she was at relief leaving the problem in our hands.

The homeowner was very pleased by everything that was done from the time they called to the time it was finished. They stated that "everything was fantastic and made the process so much easier. I would highly recommend SERVPRO of Vigo County to anyone having to go through this situation. They were a GREAT help!

Don’t Let Your Pipes Freeze!

2/11/2019 (Permalink)

During the winter months, you need to be careful to ensure you do not get frozen pipes. Water can freeze in your pipes, causing problems that can lead to expensive repairs and costly cleanup efforts. Here is what you need to know about frozen pipes:

Why Your Pipes Freeze

When you turn on a faucet, water flows through your pipes and out the faucet. But when you shut the water off, the water that is flowing through the pipes sits there. When temperatures begin to freeze outside, it can cause the water in your pipes to also freeze.

Why You Shouldn’t Let Them Freeze

When water freezes, it expands. This can cause the pipe to crack or burst open. When the ice begins to thaw out, it turns to water which can then leak into your home, causing major water damage. Worse, if you do not know that the pipe has burst, you may turn on your water and cause flooding.

How You Can Prevent Them from Freezing

Frozen pipes can be catastrophic. Fortunately, there are many things that you can do to prevent pipes from freezing in your home:

  • One of the best things that you can do is to insulate your pipes. When you insulate your pipes, it helps the pipes to stay warmer.
  • Another thing you can do is to set the temperature in your home no lower than 55 degrees. This helps to keep the pipes warm and prevents them from freezing.
  • If you are going away or out of town, you can allow the faucet to slowly drip to prevent the pipes from freezing. This ensures water is always moving, minimizing the chances of it freezing.
  • Lastly, you can apply heat tape to your pipes. If your pipes have frozen, you will want to turn on the faucets and use heat to thaw the pipes. A plumber can assist you with this.

If your pipes have burst, turn off the water right away. Then contact a professional to clean up the water as quickly as possible. The longer water sits, the more likely it is that mold problems and water damage can occur. Here at SERVPRO of Vigo County, we provide fire and water cleanup 24/7. Call us now at (812) 242-9611 to get started.

How to Prepare for a Flood

11/12/2018 (Permalink)

Flooding is the most common natural disaster in the United States. In recent months, we have seen tragic and devastating flooding in southern states hit by hurricanes. This destruction happens so quickly, impacting not only property and nature, but also human life. While we cannot prevent natural disasters, we can prepare our families and properties for them. Having a plan in place and a planned evacuation route can help to minimize the impact of natural disasters. Your family should be aware of your plan, what their role is, and what to do if you become separated. Make sure you have flood insurance, particularly if you live in high-risk flood areas. Traditional homeowner’s insurance may not provide flood coverage.

Be Prepared to Remain in Your Home

If you remain in your home you need to take measures to protect your family and pets as well as the infrastructure and your belongings.

  • If you remain in your home, you need to prepare all the food, water and supplies you will need for at least a week’s time.
  • Follow local media for up-to-date information and heed emergency broadcasts
  • Store valuables that you cannot take with you in waterproof bags or containers on the second-story level of your residence.
  • Reduce the risk to your residence by unplugging and elevating utilities (such as portable heaters or air conditioners mounted close to the floor) as much as possible. For waterproof basements, be certain the sump pump is operational, clear debris from gutters and downspouts, and secure fuel tanks. Elevate or relocate furniture when possible. Make sure valuables and important documents are stored on the second story of your home.

If You Need to Depart Your Home

  • Keep a “go bag” of emergency supplies at the ready that you can grab at a moment’s notice containing food, clothing and supplies for your family for a minimum of 3 days.
  • Evacuate before floodwaters threaten your area
  • Have a planned evacuation route and follow directions from authorities
  • Do not enter flooded areas in a vehicle or on foot, as both can easily be swept away in flash floods of only a few inches of water
  • Listen and follow emergency broadcast directions and alerts.

The Five Ps of Evacuation

Build your kit to depart you home with in case of emergency by considering the Five Ps of Evacuation:

  1. People - and if possible, pets or other animals
  2. Prescriptions along with medical equipment and devices
  3. Papers or digital copies of important documents, including your identification for all family members, and insurance information.
  4. Personal Needs – such as clothing, food, water, cash, digital devices, chargers and cash
  5. Priceless Items –irreplaceable things such as family photos and heirlooms

Emergency Notifications

Listen to and heed all emergency notifications from the National Weather Service and local authorities. Know the difference between what they mean:

  1. Flood Watch – means flooding is possible and you should be prepared to evacuate to higher ground upon short notice.
  2. Flood Warning – means flooding is occurring or is imminent. If advised to evacuate, do so immediately.
  3. Flash Flood Watch – means flash flooding is possible. You should leave or be prepared to leave on short notice.
  4. Flash Flood Warning – means a flash flood is occurring or about to happen. Seek higher ground immediately.

Don’t wait until your family is in a crisis situation and facing an impending flood. Plan now, get prepared, and make sure your entire family understands the plan and the actions they may need to take to remain safe. Knowing your have prepared will help you rest easier and keep your family safe should an emergency scenario develop.

SERVPRO of Vigo County is a locally owned and operated leader in restoration and cleaning needs. so we are part of this community too. We serve local communities in the Terre Haute, Indiana, geographical location, so we are part of this community too. We have the training, equipment and expertise to handle your restoration and cleaning needs following disasters and accidents that occur in your home and business. We offer 24-hour emergency service and are faster to any disaster. Call us today at (812) 242-9611 when you need help in getting your property back in order and looking its best. We are part of SERVPRO, a trusted leader in the restoration industry with over 1,700 franchises in the United States and Canada.

Incoming Water from Ceiling

7/31/2018 (Permalink)

Water removal in the hallway

After a severe thunderstorm passed through Spring Hill, water poured in to the roof of this residence. The wind had torn off shingles and allowed rain water to flood into the home. 

The entire upstairs of this residence including the walls, ceiling, and floor sustained large amounts of water.  We were able to get on site to being immediately extracting all of the standing water.

The hardwood was saturated beyond repair and the ceiling had collapsed leaving drywall and insulation debris scattered everywhere. After several days of drying and cleaning SERVPRO of Vigo County was at a point that repairs could begin.

It's never fun when disaster strikes, but we are always here to get your home or business back to pre-existing condition.

Water Pipe Gone Crazy in New Goshen Home

7/31/2018 (Permalink)

Fixed pipe under sink

After a small piece ruptured from this kitchen sink causing water to flow through this homeowners house, our office was contacted after hours.

A plumber was on the way to fix the pipe and the local Insurance Agent recommended that the customer call us here at SERVPRO of Vigo County to do the water damage cleanup.

We were able to get water extracted, removed the toe kick from the cabinets to allow air flow and then set drying equipment.

Our team works closely with local agents and adjusters to assure that homeowners are taken care of as soon as possible so that their lives are as minimally impacted as possible.

This homeowner was very pleased at how quickly we responded and even asked us to do the repairs after the structure was dry.

Tips for Taking Care of Damage Items After a Flood

6/28/2018 (Permalink)

One of the biggest fears any homeowner has is losing valuable items in a disaster. These incidents can come in many forms, including flooding. When you have unwanted water in the home, you not only face costly repairs and restoration, but you may also struggle to salvage many of your belongings. Fortunately, there are some effective strategies and steps you can take to preserve your possessions.

Dry wet Objects.

When flooding occurs in your Terre Haute, IN, home, whether due to a broken pipe, cracks in your foundation or any other reason, it’s vital to dry damp or saturated items. There are a few ways you can do this.

• Use dry cleaning methods on clothes.
• Use high-quality air blowers to remove moisture from furniture.
• Leave objects to dry inside instead of outside, as sunlight may produce too much heat on the items, leading to cracking.

Be Extra Careful With Books.

If you’re like many people in Terre Haute, IN, you probably have valuable or meaningful books and other documents. Water in the home can destroy these items, but they’re also salvageable in many cases. If you exercise caution you can preserve these fragile keepsakes. Air dry these items and put into a freezer if they’re soaked. For wet photos, never touch the surfaces.

Cleaning Metal.

If you have metal items damaged in a flood at home, it’s important to rinse them off promptly and then to dry them completely with a clean cloth or towel right after you’ve removed any dirt and other materials. For larger metal items, let mud buildup dry so a professional can help you remove it later on. If you try to clean it off yourself, you may cause further damage.

Water in a home can cause significant problems, but you can still save your precious belongings. Make sure you follow these effective measures right after the flood has occurred.

For more information, please visit us at

3 Tips To Troubleshoot Your Irrigation System

4/15/2018 (Permalink)

An irrigation system can be a convenient way to keep a happy, healthy lawn or garden, but sometimes even the best sprinkler system needs a little maintenance. Irrigation problems can be more than just a headache. Left unchecked, they can cause serious flooding damage. With warmer weather heading to Terre Haute, IN, now may be a great time to ensure your sprinklers are working optimally.

1. Clear the Terrain

Start with the simplest solution: Check to make sure there are no rocks or debris causing irrigation problems. Tree roots, rocks and other debris can get stuck in your irrigation line or solenoids.

2. Check the Pressure

If you notice your sprinklers are barely shooting any water, low-pressure could be the culprit. This is commonly due to a loose valve or loose solenoid. In many cases, you can remedy this by making sure the valves near your backflow device are fully open. If not the valves, you may have a leak or a crushed pipe.

3. Get in the Zone

An irrigation system is usually divided into zones. The zones should have an electrical valve that controls the sprinkler heads. If a zone is malfunctioning, the issue could be as simple as making sure the valves are open. It’s common for valves to accidentally close due to human error or pressure from roots wrapping around pipes.

Sometimes a zone problem is electrical. In that case, check your timer or controller. To do this, you should use a volt meter to test out the wiring. If you’re not getting a reading of 24 volts, then the problem is likely your timer. To solve a timer malfunction, fix your wiring. If the zone is getting power, the issue could be a faulty solenoid. Solenoids are susceptible to both corrosion and debris, which can keep the valves open. Clearing debris can fix the problem. However, when corrosion is the culprit, it’s often best to replace the solenoid entirely.

It’s normal to need more help. If you’re still not able to identify the issue with your irrigation system, or you experience flooding, you can always work with a water cleanup specialist.

For more information, please visit us at

How To Identify and Resolve Wetness in Your Home’s Crawl Space

3/24/2018 (Permalink)

While you may have experienced your first fire drill at your local school in Terre Haute, IN, that doesn’t mean your emergency escape learning is complete — nor is that of your employees. Implementing a proper emergency drill system within your workplace can drastically reduce the likelihood of a casualty or injury when an actual disaster does strike your building. To build a proper drill experience, you’ll need to:

• Assign specific tasks and roles to each employee taking part beforehand
• Go over your escape plans verbally on a regular basis
• Create and enforce accountability procedures during each drill
• Identify the location and use of emergency equipment (fire extinguishers, first aid kits, etc.)

Assigning Tasks

While evacuation may seem easy enough, there are always going to be snags that need to be addressed to keep things running smoothly. For example, if any of your employees are physically disabled, they may need extra assistance with an evacuation, which should be addressed during your drill. Upon creating your fire drill plan, identify any potential complications and assign one of your staff members to take care of the issue specifically during the evacuation.

Creating Reminders

It’s not enough to go over your emergency plan once and then simply expect employees to remember all the details. That’s specifically why drills are so important. However, even with drills, it’s worthwhile to hold bimonthly meetings to review safety information, create handouts for your employees to keep at their desks, etc. It might seem like overkill, but such reminders are the best way to help your staff remember the plan in times of real trouble as well as drills.

Reinforcing Actions

After your drills, give rewards to those who’ve completed their roles reliably, and for getting to the indicated meeting space calmly and on time. This shows that you take fire safety in your workplace seriously and that drills are a crucial part of your preparation plan that are not to be taken lightly.

Fire drills are more than an excuse to get in a little exercise on the job. Performing one correctly now and again helps to enforce fire safety in the workplace unlike anything else.

For more information, visit us at

Under kitchen sink leak

10/3/2017 (Permalink)

Before the kitchen was fixed to new.

Upon arrival SERVPRO of Vigo County received a call from a homeowner explaining she had some leaking under her kitchen sink and she is unsure of where the water is coming from.

Fast forward a couple hours after homeowner had plumber come out and inspect and fix the problem. SERVPRO of Vigo County/CPSV arrived at the home to set equipment and get the homeowner back to "Like it never even happened." She was very pleased with our fast response and taking time at the job site to explain to her everything we were doing to get her home back to new.

After fixing her leaking kitchen sink and getting her kitchen back to working she was very pleased with the hard work from the water technicians and pleasant attitudes.

Call SERVPRO of Vigo County today with any of your needs, 812-242-9611.

Washing Machine malfunction

4/12/2017 (Permalink)

The living room that was affected after the washing machine malfunction.

After having a washing machine malfunction while the customer was doing laundry. She not only had wet clothes but a wet house.

Thankfully the customer was home to stop any further damage from being done before SERVPRO of VIGO COUNTY was called.


STEP 1:Turn off the water Main


SERVPRO of Vigo County came in and fixed her water damage as the customer would say better than it was before.

The crew was organized, fast and professional. I would highly recommend SERVPRO of Vigo County to my friends, family, and neighbors.

Call SERVPRO OF VIGO COUNTY for any type of disaster you may encounter! 24-7, any time or type of day we are there to save your home!