Recent Water Damage Posts

How to Keep Your Basement Dry

3/18/2019 (Permalink)

Basements can become wet and humid during the warmer spring months. Unfortunately, moisture promotes mildew and mold growth. As such, it is important to keep your basement dry. Here are some ways you can avoid a musty, damp basement.

Slope the Ground Away From Your Foundation

One of the tips for helping to keep your basement dry is to make sure the ground around the exterior of your home slopes or is graded away from your foundation. If the slope is toward the basement, water can flow through the foundation and into your basement.

Place Rocks and Gravel Around Your Foundation

Another tip to help keep your basement dry is to place rocks or gravel around the base or foundation of your home. Rocks or gravel help to absorb water, preventing excess water from seeping into your basement. If you have a large amount of water, consider installing a French drain system around your home.

Install Gutters and Downspouts Around Your Home

Installing gutters and downspouts around your home can also help to keep your basement dry. Gutters help catch water flowing from the roof and guide it away from your home. This prevents water from falling off the roof and landing on the surface area directly adjacent to your foundation.

Paint Your Basement With Water Resistant Paint

A water-resistant paint can be painted on the interior walls of your basement. This helps prevent water from seeping through your walls and making its way into your basement.

Keep Humidity Down By Using a Dehumidifier

Dehumidifiers are great appliances for keeping humidity low in a basement. A dehumidifier can effectively reduce the amount of moisture in the air, which will prevent mold and mildew growth.

Vent All Appliances Outside

Lastly, make sure all of your appliances vent outside. As appliances vent, they produce hot air. When this hot air comes into contact with cool air in your basement, condensation can form. Venting your appliances outside prevents this from happening, keeping your basement dry.

Keeping your basement dry will not only reduce mold and mildew but will also make it a safer area whether you use it for storage or as a family-gathering area. When water intrudes your property, mold can accumulate in as little as 48 hours. If your basement is already wet or you notice mold or mildew growth, you need a professional to help you with clean-up. At SERVPRO of Vigo County, we use advanced water damage inspection and extraction equipment to help find the moisture and remove it as quickly as possible. Call us at 812-242-9611 to get started today. 

What to Do if your Dishwasher Overflows

2/20/2019 (Permalink)

If you are not paying attention, you may add more soap to your dishwasher than needed. When this happens, suds may begin to emerge from your dishwasher and can overflow into your kitchen. Both the suds and the water can cause water damage if you do not act quickly to stop the problem and clean it up. Here are the steps you should take if your dishwasher begins to overflow.

Step 1: Stop the Dishwasher

It may sound obvious, but the first thing you should do if your dishwasher is overflowing is to stop the dishwasher. Try and stop the dishwasher using your controls, rather than opening the dishwasher.

Step 2: Place Towels on the Floor

The next thing you should do is place towels on the floor. Soak up the excess moisture that is already present. Then lay a dry layer of towels down because more water will leak out once you open the dishwasher.

Step 3: Control the Soap

Once you have a dry layer of towels in place, open your dishwasher. Be ready for water and suds to stream out. You can pour salt over the foam and suds to help control them. If salt does not work, place ice cubes on the foam and let it melt. As it melts, the foam will too.

Step 4: Clean the Dishwasher

Once all the foam is gone from the dishwasher, run a quick rinse cycle. This rinses salt and excess soap residue from your dishwasher. Pay close attention to the dishwasher as it is rinsing. If an excess amount of foam begins to form and overflow from the dishwasher again, you will want to repeat step 3.

Step 5: Clean the Kitchen

As the quick rinse cycle is running, clean your kitchen. Take the time to properly dry and wipe down any surface that got wet. If there is an excess amount of water present, consider opening your windows or using a fan to dry the area thoroughly.

Unfortunately, you may not have been around when your dishwasher overflowed. Your cabinets, flooring and drywall may have sustained water damage if there is foam and water all over your kitchen. A water damage professional should be called in to remove water, prevent mold growth and repair anything that is water logged. Here at SERVPRO of Vigo County, we can help you with damage caused by your overflowing dishwasher. Call us now at (812) 242-9611 to get started.

Don’t Let Your Pipes Freeze!

2/11/2019 (Permalink)

During the winter months, you need to be careful to ensure you do not get frozen pipes. Water can freeze in your pipes, causing problems that can lead to expensive repairs and costly cleanup efforts. Here is what you need to know about frozen pipes:

Why Your Pipes Freeze

When you turn on a faucet, water flows through your pipes and out the faucet. But when you shut the water off, the water that is flowing through the pipes sits there. When temperatures begin to freeze outside, it can cause the water in your pipes to also freeze.

Why You Shouldn’t Let Them Freeze

When water freezes, it expands. This can cause the pipe to crack or burst open. When the ice begins to thaw out, it turns to water which can then leak into your home, causing major water damage. Worse, if you do not know that the pipe has burst, you may turn on your water and cause flooding.

How You Can Prevent Them from Freezing

Frozen pipes can be catastrophic. Fortunately, there are many things that you can do to prevent pipes from freezing in your home:

  • One of the best things that you can do is to insulate your pipes. When you insulate your pipes, it helps the pipes to stay warmer.
  • Another thing you can do is to set the temperature in your home no lower than 55 degrees. This helps to keep the pipes warm and prevents them from freezing.
  • If you are going away or out of town, you can allow the faucet to slowly drip to prevent the pipes from freezing. This ensures water is always moving, minimizing the chances of it freezing.
  • Lastly, you can apply heat tape to your pipes. If your pipes have frozen, you will want to turn on the faucets and use heat to thaw the pipes. A plumber can assist you with this.

If your pipes have burst, turn off the water right away. Then contact a professional to clean up the water as quickly as possible. The longer water sits, the more likely it is that mold problems and water damage can occur. Here at SERVPRO of Vigo County, we provide fire and water cleanup 24/7. Call us now at (812) 242-9611 to get started.

How to Prepare for a Flood

11/12/2018 (Permalink)

Flooding is the most common natural disaster in the United States. In recent months, we have seen tragic and devastating flooding in southern states hit by hurricanes. This destruction happens so quickly, impacting not only property and nature, but also human life. While we cannot prevent natural disasters, we can prepare our families and properties for them. Having a plan in place and a planned evacuation route can help to minimize the impact of natural disasters. Your family should be aware of your plan, what their role is, and what to do if you become separated. Make sure you have flood insurance, particularly if you live in high-risk flood areas. Traditional homeowner’s insurance may not provide flood coverage.

Be Prepared to Remain in Your Home

If you remain in your home you need to take measures to protect your family and pets as well as the infrastructure and your belongings.

  • If you remain in your home, you need to prepare all the food, water and supplies you will need for at least a week’s time.
  • Follow local media for up-to-date information and heed emergency broadcasts
  • Store valuables that you cannot take with you in waterproof bags or containers on the second-story level of your residence.
  • Reduce the risk to your residence by unplugging and elevating utilities (such as portable heaters or air conditioners mounted close to the floor) as much as possible. For waterproof basements, be certain the sump pump is operational, clear debris from gutters and downspouts, and secure fuel tanks. Elevate or relocate furniture when possible. Make sure valuables and important documents are stored on the second story of your home.

If You Need to Depart Your Home

  • Keep a “go bag” of emergency supplies at the ready that you can grab at a moment’s notice containing food, clothing and supplies for your family for a minimum of 3 days.
  • Evacuate before floodwaters threaten your area
  • Have a planned evacuation route and follow directions from authorities
  • Do not enter flooded areas in a vehicle or on foot, as both can easily be swept away in flash floods of only a few inches of water
  • Listen and follow emergency broadcast directions and alerts.

The Five Ps of Evacuation

Build your kit to depart you home with in case of emergency by considering the Five Ps of Evacuation:

  1. People - and if possible, pets or other animals
  2. Prescriptions along with medical equipment and devices
  3. Papers or digital copies of important documents, including your identification for all family members, and insurance information.
  4. Personal Needs – such as clothing, food, water, cash, digital devices, chargers and cash
  5. Priceless Items –irreplaceable things such as family photos and heirlooms

Emergency Notifications

Listen to and heed all emergency notifications from the National Weather Service and local authorities. Know the difference between what they mean:

  1. Flood Watch – means flooding is possible and you should be prepared to evacuate to higher ground upon short notice.
  2. Flood Warning – means flooding is occurring or is imminent. If advised to evacuate, do so immediately.
  3. Flash Flood Watch – means flash flooding is possible. You should leave or be prepared to leave on short notice.
  4. Flash Flood Warning – means a flash flood is occurring or about to happen. Seek higher ground immediately.

Don’t wait until your family is in a crisis situation and facing an impending flood. Plan now, get prepared, and make sure your entire family understands the plan and the actions they may need to take to remain safe. Knowing your have prepared will help you rest easier and keep your family safe should an emergency scenario develop.

SERVPRO of Vigo County is a locally owned and operated leader in restoration and cleaning needs. so we are part of this community too. We serve local communities in the Terre Haute, Indiana, geographical location, so we are part of this community too. We have the training, equipment and expertise to handle your restoration and cleaning needs following disasters and accidents that occur in your home and business. We offer 24-hour emergency service and are faster to any disaster. Call us today at (812) 242-9611 when you need help in getting your property back in order and looking its best. We are part of SERVPRO, a trusted leader in the restoration industry with over 1,700 franchises in the United States and Canada.

What to do After a Flood

10/19/2018 (Permalink)

Following a flood event at your residence or business, your primary focus should be safety. After any major natural disaster such as a hurricane, flooding is often the most dangerous risk to human life and property. If your flood has been caused by infrastructure or equipment failure such as a hot water heater, a broken sump pump, or burst water pipe – locate the source of the leak to stop the surge of water from increasing. Following a natural disaster, do not enter your home until you are given permission by authorities. And even then, do so with extreme caution. Make sure all power is turned off, so you do not get electrocuted. You also need to be protected in case the standing water is contaminated.

What to Focus On

Always use caution and consider these issues while you assess your situation and damages:

* Is it safe to stay in the house?

* Electrical and “slip and fall” incidents are big concerns.

* Only attempt activities that are safe for you to undertake.

* Be careful while lifting saturated items as they can be very heavy.

Once It is Safe

Contact your insurance company as soon as possible. Once you have been assured it is safe to return to your home, you should photograph all damage so you have proof for your insurance company. Make sure you take pictures before removing the water, damage or debris. Also, make a written list of all damage and impact to share with your insurance company. Remember to be aware of any broadcasts relating to additional flood warnings or watches that would necessitate you retreating from your home. Just because the storm has passed does not mean the danger has.

Cleaning Up

To protect yourself from any contaminants in the water, you will want to wear rubber boots higher than the water, as well as gloves. If you can, try to drain and/or mop up the water. Dry out your home with fans, air conditioners, or dehumidifiers. Remove art objects and other valuables from the walls, mantles, and shelves for safe storage in a dry place. Prop furniture up off carpets using aluminum foil or wood blocks.

SERVPRO of Vigo County is a locally-owned and -operated leader in restoration and cleaning needs, so we are part of this community, too. We have the training, equipment and expertise to handle your restoration and cleaning needs following disasters and accidents that occur in your home or business. We offer 24-hour emergency service and are faster to any disaster. Call us at (812) 242-9611 when you need help getting your property back in order and looking its best. We are part of SERVPRO, a trusted leader in the restoration industry with over 1,700 franchises in the United States and Canada.

Leaky Ceiling

8/1/2018 (Permalink)

Water Damage Leaky Ceiling Pipe burst in the ceiling

After receiving the call from the homeowner stating that their ceiling in their downstairs bedroom was leaking, we found out shortly after showing up that their upstairs toilet was leaking from a cracked pipe.

Homeowner stated that after hearing there was way more damage than a leaking ceiling I was worried about what I would be left with. After talking with our water technician and him reassuring her that everything would be taken care she was at relief leaving the problem in our hands.

The homeowner was very pleased by everything that was done from the time they called to the time it was finished. They stated that "everything was fantastic and made the process so much easier. I would highly recommend SERVPRO of Vigo County to anyone having to go through this situation. They were a GREAT help!

Incoming Water from Ceiling

7/31/2018 (Permalink)

Water Damage Incoming Water from Ceiling Water removal in the hallway

After a severe thunderstorm passed through Spring Hill, water poured in to the roof of this residence. The wind had torn off shingles and allowed rain water to flood into the home. 

The entire upstairs of this residence including the walls, ceiling, and floor sustained large amounts of water.  We were able to get on site to being immediately extracting all of the standing water.

The hardwood was saturated beyond repair and the ceiling had collapsed leaving drywall and insulation debris scattered everywhere. After several days of drying and cleaning SERVPRO of Vigo County was at a point that repairs could begin.

It's never fun when disaster strikes, but we are always here to get your home or business back to pre-existing condition.

Water Pipe Gone Crazy in New Goshen Home

7/31/2018 (Permalink)

Water Damage Water Pipe Gone Crazy in New Goshen Home Fixed pipe under sink

After a small piece ruptured from this kitchen sink causing water to flow through this homeowners house, our office was contacted after hours.

A plumber was on the way to fix the pipe and the local Insurance Agent recommended that the customer call us here at SERVPRO of Vigo County to do the water damage cleanup.

We were able to get water extracted, removed the toe kick from the cabinets to allow air flow and then set drying equipment.

Our team works closely with local agents and adjusters to assure that homeowners are taken care of as soon as possible so that their lives are as minimally impacted as possible.

This homeowner was very pleased at how quickly we responded and even asked us to do the repairs after the structure was dry.

Tips for Taking Care of Damage Items After a Flood

6/28/2018 (Permalink)

One of the biggest fears any homeowner has is losing valuable items in a disaster. These incidents can come in many forms, including flooding. When you have unwanted water in the home, you not only face costly repairs and restoration, but you may also struggle to salvage many of your belongings. Fortunately, there are some effective strategies and steps you can take to preserve your possessions.


Dry wet Objects.


When flooding occurs in your Terre Haute, IN, home, whether due to a broken pipe, cracks in your foundation or any other reason, it’s vital to dry damp or saturated items. There are a few ways you can do this.

• Use dry cleaning methods on clothes.
• Use high-quality air blowers to remove moisture from furniture.
• Leave objects to dry inside instead of outside, as sunlight may produce too much heat on the items, leading to cracking.


Be Extra Careful With Books.


If you’re like many people in Terre Haute, IN, you probably have valuable or meaningful books and other documents. Water in the home can destroy these items, but they’re also salvageable in many cases. If you exercise caution you can preserve these fragile keepsakes. Air dry these items and put into a freezer if they’re soaked. For wet photos, never touch the surfaces.


Cleaning Metal.


If you have metal items damaged in a flood at home, it’s important to rinse them off promptly and then to dry them completely with a clean cloth or towel right after you’ve removed any dirt and other materials. For larger metal items, let mud buildup dry so a professional can help you remove it later on. If you try to clean it off yourself, you may cause further damage.

Water in a home can cause significant problems, but you can still save your precious belongings. Make sure you follow these effective measures right after the flood has occurred.

For more information, please visit us at http://www.SERVPROvigocounty.com/.

3 Tips To Troubleshoot Your Irrigation System

4/15/2018 (Permalink)

An irrigation system can be a convenient way to keep a happy, healthy lawn or garden, but sometimes even the best sprinkler system needs a little maintenance. Irrigation problems can be more than just a headache. Left unchecked, they can cause serious flooding damage. With warmer weather heading to Terre Haute, IN, now may be a great time to ensure your sprinklers are working optimally.


1. Clear the Terrain


Start with the simplest solution: Check to make sure there are no rocks or debris causing irrigation problems. Tree roots, rocks and other debris can get stuck in your irrigation line or solenoids.


2. Check the Pressure


If you notice your sprinklers are barely shooting any water, low-pressure could be the culprit. This is commonly due to a loose valve or loose solenoid. In many cases, you can remedy this by making sure the valves near your backflow device are fully open. If not the valves, you may have a leak or a crushed pipe.

3. Get in the Zone


An irrigation system is usually divided into zones. The zones should have an electrical valve that controls the sprinkler heads. If a zone is malfunctioning, the issue could be as simple as making sure the valves are open. It’s common for valves to accidentally close due to human error or pressure from roots wrapping around pipes.

Sometimes a zone problem is electrical. In that case, check your timer or controller. To do this, you should use a volt meter to test out the wiring. If you’re not getting a reading of 24 volts, then the problem is likely your timer. To solve a timer malfunction, fix your wiring. If the zone is getting power, the issue could be a faulty solenoid. Solenoids are susceptible to both corrosion and debris, which can keep the valves open. Clearing debris can fix the problem. However, when corrosion is the culprit, it’s often best to replace the solenoid entirely.

It’s normal to need more help. If you’re still not able to identify the issue with your irrigation system, or you experience flooding, you can always work with a water cleanup specialist.

For more information, please visit us athttp://www.SERVPROvigocounty.com/.

How To Identify and Resolve Wetness in Your Home’s Crawl Space

3/24/2018 (Permalink)

While you may have experienced your first fire drill at your local school in Terre Haute, IN, that doesn’t mean your emergency escape learning is complete — nor is that of your employees. Implementing a proper emergency drill system within your workplace can drastically reduce the likelihood of a casualty or injury when an actual disaster does strike your building. To build a proper drill experience, you’ll need to:

• Assign specific tasks and roles to each employee taking part beforehand
• Go over your escape plans verbally on a regular basis
• Create and enforce accountability procedures during each drill
• Identify the location and use of emergency equipment (fire extinguishers, first aid kits, etc.)


Assigning Tasks


While evacuation may seem easy enough, there are always going to be snags that need to be addressed to keep things running smoothly. For example, if any of your employees are physically disabled, they may need extra assistance with an evacuation, which should be addressed during your drill. Upon creating your fire drill plan, identify any potential complications and assign one of your staff members to take care of the issue specifically during the evacuation.


Creating Reminders


It’s not enough to go over your emergency plan once and then simply expect employees to remember all the details. That’s specifically why drills are so important. However, even with drills, it’s worthwhile to hold bimonthly meetings to review safety information, create handouts for your employees to keep at their desks, etc. It might seem like overkill, but such reminders are the best way to help your staff remember the plan in times of real trouble as well as drills.


Reinforcing Actions


After your drills, give rewards to those who’ve completed their roles reliably, and for getting to the indicated meeting space calmly and on time. This shows that you take fire safety in your workplace seriously and that drills are a crucial part of your preparation plan that are not to be taken lightly.

Fire drills are more than an excuse to get in a little exercise on the job. Performing one correctly now and again helps to enforce fire safety in the workplace unlike anything else.

For more information, visit us at http://www.SERVPROvigocounty.com.

Under kitchen sink leak

10/3/2017 (Permalink)

Water Damage Under kitchen sink leak Before the kitchen was fixed to new.

Upon arrival SERVPRO of Vigo County received a call from a homeowner explaining she had some leaking under her kitchen sink and she is unsure of where the water is coming from.

Fast forward a couple hours after homeowner had plumber come out and inspect and fix the problem. SERVPRO of Vigo County/CPSV arrived at the home to set equipment and get the homeowner back to "Like it never even happened." She was very pleased with our fast response and taking time at the job site to explain to her everything we were doing to get her home back to new.

After fixing her leaking kitchen sink and getting her kitchen back to working she was very pleased with the hard work from the water technicians and pleasant attitudes.

Call SERVPRO of Vigo County today with any of your needs, 812-242-9611.

Washing Machine malfunction

4/12/2017 (Permalink)

Water Damage Washing Machine malfunction The living room that was affected after the washing machine malfunction.

After having a washing machine malfunction while the customer was doing laundry. She not only had wet clothes but a wet house.

Thankfully the customer was home to stop any further damage from being done before SERVPRO of VIGO COUNTY was called.

TIP:

STEP 1:Turn off the water Main

Final STEP: CALL SERVPRO OF VIGO COUNTY 812-242-9611

SERVPRO of Vigo County came in and fixed her water damage as the customer would say better than it was before.

The crew was organized, fast and professional. I would highly recommend SERVPRO of Vigo County to my friends, family, and neighbors.

Call SERVPRO OF VIGO COUNTY for any type of disaster you may encounter! 24-7, any time or type of day we are there to save your home!

Church water damage

3/13/2017 (Permalink)

Water Damage Church water damage Before photo after the water was removed and the equipment was set.

With a back up pump failure the church was left with 2 inches of standing water. Not only do they have Sunday service to worry about they also run a fulltime very large Pre-School.

SERVPRO of Vigo County was called in to remove the water and restore their church back to normal ASAP.

After we arrived we removed the water and set equipment and had them back up and running within 48 hours. We also made it to where the pre-school could stay in session with no hazards to the children while our equipment was set drying out the facility.

We were very pleased with the quality service and fast working technicians. We had no regrets calling SERVPRO of Vigo County and will use them in the future if needed.